Help / FAQ

How to Install the App

Step-by-step instructions for Android (Android 8.0 Oreo and newer)

For standard Android devices running Android 8.0 (Oreo) and newer, follow these steps to enable third-party app installations:

  1. Open your device's Settings.
  2. Tap Apps or Apps & Notifications.
  3. Scroll down and tap Special app access (you might need to tap a submenu like Apps special access depending on your device).
  4. Select Install unknown apps.
  5. Tap the app you use to download files (such as Chrome).
  6. Toggle the switch to Allow from this source.